May is Mental Health Awareness Month, which means it's a good time to raise awareness of those living with mental or behavioral health conditions. Through patient engagement strategies, your...
In the spring of 2020, healthcare use and spending dropped quickly due to cancellations of elective care to increase hospital capacity and canceled appointments to implement social distancing...
As the healthcare industry continues to lean even more towards the values of consumerism, patient loyalty has become a top priority for most organizations. But, maintaining high levels of patient...
With the majority of healthcare consumers beginning their provider search online, it's imperative that health systems have a digital front door strategy that focuses on convenience, access, and...
Today's patients are better-informed healthcare consumers, which means they won't settle for subpar services and experiences from healthcare providers. With more options than ever before when...
Background of GBMC GBMC HealthCare is a non-profit health system with three integrated work systems (Greater Baltimore Medical Center, GBMC Health Partners, and Gilchrist). The 342-bed suburban...
An emergency department is directly linked to a health system’s patient experience. Often, the ED represents the patient’s initial experience with a health system and creates a unique opportunity...
History in the Making Health systems, pharmacies, government agencies, and others are being overwhelmed with consumers contacting them to find out how and when they can receive the vaccine. With...
While the long-term impact of COVID-19 is still unfolding, health systems are looking to understand how the pandemic should reshape patient engagement approaches going forward. Healthcare leaders...
Utilizing patient engagement strategies to empower patients to participate in nutritional care can improve their nutritional knowledge, dietary intakes, and other associated health outcomes....
