It’s no secret that medical call centers do more than serve as an after-hours or overflow service for busy providers and office staff. The best healthcare call centers have both non-clinical and...
CommonSpirit Health was formed by the alignment of Dignity Health and Catholic Health Initiatives as a single ministry in early 2019 and delivers care across a system of 137 hospitals and more...
Fall is historically a busy time for healthcare promotions and events, but last year looked quite different. Due to the pandemic, health systems suspended elective procedures, and many patients...
Digital transformations to the patient journey were well underway before COVID-19 due to industry disruptors like Amazon, Uber, and Netflix who have redefined how consumers interact with brands....
If your health system isn't utilizing an online patient scheduling solution, now is the time to invest in one. According to Market Data Forecast, healthcare providers spent $342.4 million on...
Unpredictable things can happen. Natural disasters, weather emergencies, and other unforeseen circumstances can close your facility with little warning. When events like these happen, real-time...
Prior to COVID-19, telehealth and virtual care models were challenged by financial, legal, and organizational hurdles that limited their growth. The COVID-19 pandemic removed, or at least...
Healthcare consumers expect convenient, high-touch, and technology-driven patient experiences more than ever—especially when it comes to flu shots. As more non-traditional healthcare providers...
Across the nation, a new patient engagement crisis is emerging. Health systems are witnessing a tremendous decrease in preventive cancer screenings and declining cancer diagnosis rates. If health...
June is Men's Health Month, an annual observance that encourages men and their families to prioritize health and healthy habits and raises awareness about men’s health. According to the Centers...
