Featured Patient Scheduling System
May 19, 2022

Call Center Staff Supports Hospital Employees in Award-Winning Program

A recent survey found that 90 percent of U.S. nurses are considering leaving the field by the end of 2022, an alarming statistic for any hospital administration official. It is critical for employees...

May 5, 2022

Three Creative Ways to Raise Awareness for Mental Health Month

Health awareness campaigns are on the rise – and for good reason. They encourage people to be proactive about their healthcare and create a sense of shared responsibility between patients and...

April 21, 2022

How to Acquire & Retain More Patients Through Your Digital Front Door

The Patient Journey and the Emerging Digital Age If we’ve learned one thing from COVID-19, it’s that technology helped everyone cope with virtual living—tremendously. Every single industry had to...

April 14, 2022

How Natural Language Processing Transforms Patient Experience

Natural Language Processing (NLP), a specialized type of artificial intelligence (AI) that derives a person’s intent from unstructured text or speech, is a powerhouse technology based in automation....

April 7, 2022

Preventing Hospital Readmissions with Proactive Patient Outreach

When patients return home from a hospital stay or an emergency department visit, many do not fully understand what they need to do to follow up on their care. As a result, their condition may become...

March 31, 2022

Opportunistic Healthcare Imperatives for Healthcare Providers

Consumer expectations have changed significantly in the past few years, thanks to retailers and other companies that provide enhanced convenience and immediate access to information, products, and...

March 24, 2022

Modernizing the Medical Call Center to Enhance Patient Satisfaction

We know that first impressions count, and for many healthcare consumers, the medical call center is their first encounter with a healthcare organization. Even for long-time patients, the quality of...

March 17, 2022

10 Ways to Promote Your Patient Scheduling System in Your Marketing Strategy

Many of today’s healthcare consumers start their patient journey on your website, which is why having an online scheduling system is vital for patient acquisition. However, it takes more than just...

March 10, 2022

3 Patient Engagement Strategies to Improve Patient Education on Nutrition

Utilizing patient engagement strategies to empower patients to participate in nutritional care can improve their nutritional knowledge, dietary intakes, and other associated health outcomes. Patients...

March 3, 2022

The Staff Shortage Crisis in Healthcare & Strategies to Mitigate Stress on Your Organization

A Personal View of Staff Shortages in Healthcare and Nurse Burnout The story of one nurse is the story of many. We’ll call her Susan. She’s an ICU nurse in a prominent metropolitan hospital. When...