Viewers of the American game show "Family Feud" are familiar with the host's catchphrase, Survey says. For those of you less familiar, participants are asked to guess others' answers to a survey...
In the wake of COVID-19, telehealth has taken center stage. Yet, many healthcare organizations are struggling to understand and adjust to its impact on the patient experience. All too often,...
We've discussed healthcare consumerism on this blog for years, and it's interesting to see how vital the need for a consumer-enabled patient experience has become in the wake of the current global...
As patients think and act as consumers, they have increased responsibility for their own health and for learning behaviors to promote and support it. Many seek health education to fill the gaps....
Health systems across the nation have experienced dwindling patient volumes due to the COVID-19 shutdown. According to benchmarking data from Crowe, inpatient admissions are running more than 30%...
In the wake of the COVID-19 pandemic, health systems have taken a financial hit. According to the American Hospital Association, hospitals are bleeding more than $50 billion per month due to the...
Over the past few weeks, stay-at-home orders across the nation have expired and states have begun a phased reopening. For healthcare organizations, this means elective surgeries and non-essential...
The current global health crisis is forcing health systems and patients to adopt telehealth, but it's not simply a digital fix to a short-term problem. When used well, telehealth can be a...
Telehealth is experiencing a surge in adoption due to the COVID-19 global pandemic and for good reason. Physicians can continue to see patients and generate revenue and patients can continue to...
Recently, Stericycle Communication Solutions hosted a video webinar with partners, Yext and Podium, to discuss how COVID-19 has changed the patient journey and what healthcare might look like in...
