About the Episode:
The emergency department often represents the patient’s initial experience with a health system. However, these visits frequently bring stress, uncertainty, and poor satisfaction for the patient. Our guest, Justin Schrager, discusses the challenges ER providers face when trying to create a positive patient experience and a technology solution that can help improve the patient experience and drive patient loyalty in the ED.
About Our Podcast:
The Engaging Healthcare Podcast by Stericycle Communication Solutions features conversations focused on the challenges, trends, innovations, and hot topics of the healthcare industry. Hear industry experts share their approaches to transforming healthcare and give fresh perspectives on the future of value-based care.