About the Episode: Today’s healthcare consumers have high expectations of their providers, and if your health system doesn’t meet those expectations, there are plenty of competitors consumers can...
About the Episode: For years “digital front door” was just another buzz phrase that highlighted the gaps between consumer expectations and healthcare’s digital capabilities. Now, patients are...
About the Episode: May is Mental Health Awareness Month—it’s a time to raise awareness of those living with mental or behavioral health issues and to help reduce the stigma so many experience. Our...
About the Episode: The pandemic has spurred rapid development, adoption, and utilization in the use of digital technologies. Healthcare providers and patients are finding new and innovative ways to...
About the Episode: The emergency department often represents the patient’s initial experience with a health system. However, these visits frequently bring stress, uncertainty, and poor satisfaction...
