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    April 30, 2021

    HCAHPS Other Satisfaction Scores May Suffer from COVID-19 Effects

    Hospitals may see a dip in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, the national, standardized, publicly reported survey of patients' perspectives of...

    March 22, 2021

    Four Telehealth Tips for Hospitals and Health Systems

    Telehealth and virtual care have exploded during the current COVID-19 pandemic, building on the incremental growth and adoption seen in recent years. As patients look for safe ways to receive...

    March 16, 2021

    How Did the COVID-19 Pandemic Affect Patient Satisfaction Levels

    Although organizations are using the right patient communication tools, patient satisfaction might go up if clinicians deployed those tools more judiciously. Patient satisfaction fell 13...

    March 16, 2021

    Stericycle Communication Solutions Survey Finds Patient Satisfaction Declined During Pandemic

    NORTH RICHLAND HILLS, Texas--(BUSINESS WIRE)--Stericycle Communication Solutions, an industry leader in patient engagement technology and solutions and a service of Stericycle, Inc. (Nasdaq:...

    December 29, 2020

    Best Practices For COVID-19 Vaccine Programs

    The US is now distributing and vaccinating with two COVID-19 vaccines. Exactly who is qualified to receive the vaccine, and when, will be determined by a combination of factors such as guidance...

    December 28, 2020

    Using Patient Scheduling Technology to Increase Revenue, Improve Patient Satisfaction

    Matt Dickson, vice president of product and strategy and general manager of communication solutions at Stericycle, highlights the benefits of patient scheduling technology, explains how it has...

    December 14, 2020

    Stericycle Communication Solutions is Honored in 22nd Annual Digital Health Awards® Fall 2020 Session

    Stericycle Communication Solutions was selected as a winner in the 22nd annual Digital Health Awards® program. This competition — held each spring and fall — recognizes the world's best digital...

    November 19, 2020

    Stericycle Communication Solutions Announces Major Enhancements to Its Intelligent Scheduling Solution

    Patient scheduling technology helps health systems increase revenue, enhance patient satisfaction and improve access to care.

    November 9, 2020

    5 Ways Patients are in the Driver’s Seat When it Comes to Healthcare

    Even during an unprecedented healthcare crisis, it is imperative that people continue to take care of themselves, both physically and mentally. But due to concerns about exposure to coronavirus,...

    June 2, 2020

    How to boost patient communication post covid-19

    Matt Dickson of Stericycle Communications Solutions discusses how physicians can improve their patient communication efforts.