May 20, 2021

Stericycle Communication Solutions’ Matt Dickson Wins Communicator of the Year Award from Ragan and PR Daily

Stericycle Communication Solutions announced that Senior Vice President of Communication Solutions Matt Dickson was selected as a winner for Healthcare Communicator of the Year in Ragan's and PR...

May 20, 2021

The Pandemic’s Impact on Patient Engagement and Satisfaction

By Matt Dickson, Vice President, Product, Strategy and General Manager, Stericycle Communication Solutions As the healthcare industry readies itself for a forever altered post-pandemic world and...

April 30, 2021

HCAHPS Other Satisfaction Scores May Suffer from COVID-19 Effects

Hospitals may see a dip in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, the national, standardized, publicly reported survey of patients' perspectives of...

March 22, 2021

Four Telehealth Tips for Hospitals and Health Systems

Telehealth and virtual care have exploded during the current COVID-19 pandemic, building on the incremental growth and adoption seen in recent years. As patients look for safe ways to receive...

March 16, 2021

How Did the COVID-19 Pandemic Affect Patient Satisfaction Levels

Although organizations are using the right patient communication tools, patient satisfaction might go up if clinicians deployed those tools more judiciously. Patient satisfaction fell 13...

March 16, 2021

Stericycle Communication Solutions Survey Finds Patient Satisfaction Declined During Pandemic

NORTH RICHLAND HILLS, Texas--(BUSINESS WIRE)--Stericycle Communication Solutions, an industry leader in patient engagement technology and solutions and a service of Stericycle, Inc. (Nasdaq:...

December 29, 2020

Best Practices For COVID-19 Vaccine Programs

The US is now distributing and vaccinating with two COVID-19 vaccines. Exactly who is qualified to receive the vaccine, and when, will be determined by a combination of factors such as guidance...

December 28, 2020

Using Patient Scheduling Technology to Increase Revenue, Improve Patient Satisfaction

Matt Dickson, vice president of product and strategy and general manager of communication solutions at Stericycle, highlights the benefits of patient scheduling technology, explains how it has...

December 14, 2020

Stericycle Communication Solutions is Honored in 22nd Annual Digital Health Awards® Fall 2020 Session

Stericycle Communication Solutions was selected as a winner in the 22nd annual Digital Health Awards® program. This competition — held each spring and fall — recognizes the world's best digital...

November 19, 2020

Stericycle Communication Solutions Announces Major Enhancements to Its Intelligent Scheduling Solution

Patient scheduling technology helps health systems increase revenue, enhance patient satisfaction and improve access to care.