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September 21, 2021

Is Big Tech's Influence On Patients A Good Thing?

Until the last decade, competition in healthcare was predictable. If a city had two hospitals in competition with each other and Hospital A opened an urgent care clinic, Hospital B would follow...

September 17, 2021

How technology in the ER boosts the patient experience podcast

When harnessing easy-to-use technology to provide answers to frequently asked questions such as the ER wait time, or the ER’s address, for instance, patients and their families are properly...

September 17, 2021

Why now is the time to get patients back to in-person routine care

As the next wave of the pandemic unfolds, the rise in cases is once again straining health care systems. But that’s not the only reason hospitals and health systems could experience an influx of...

August 4, 2021

16 Tips To Help Tech Teams Make The Best Use Of Summer Slowdowns

While seasonal slowdowns can vary from industry to industry, summer is often the time when a company’s clients and team members rotate in and out for vacations. This is an opportunity for tech...

August 4, 2021

Digital Health Equity And How To Achieve It In A Post-Pandemic World

The Covid-19 pandemic has fragmented traditional health care delivery and summoned the need to reconstruct the health system with an eye toward technology and how it can best solve digital health...

August 4, 2021

The inconvenient truth of convenience

Convenience is the currency of the modern world—be it in entertainment, business and, yes, healthcare. Many of healthcare’s best innovations to date are born with convenience in mind. From faster,...

May 20, 2021

Stericycle Communication Solutions’ Matt Dickson Wins Communicator of the Year Award from Ragan and PR Daily

Stericycle Communication Solutions announced that Senior Vice President of Communication Solutions Matt Dickson was selected as a winner for Healthcare Communicator of the Year in Ragan's and PR...

May 20, 2021

The Pandemic’s Impact on Patient Engagement and Satisfaction

By Matt Dickson, Vice President, Product, Strategy and General Manager, Stericycle Communication Solutions As the healthcare industry readies itself for a forever altered post-pandemic world and...

April 30, 2021

HCAHPS Other Satisfaction Scores May Suffer from COVID-19 Effects

Hospitals may see a dip in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, the national, standardized, publicly reported survey of patients' perspectives of...

March 22, 2021

Four Telehealth Tips for Hospitals and Health Systems

Telehealth and virtual care have exploded during the current COVID-19 pandemic, building on the incremental growth and adoption seen in recent years. As patients look for safe ways to receive...