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    April 23, 2020

    Adherence in the time of Coronavirus: Matt Dickson Discusses the Disrupted Patient Journey and Looks Ahead to the Future of Healthcare

    Recently, Stericycle Communication Solutions hosted a video webinar with partners, Yext and Podium, to discuss how COVID-19 has changed the patient journey and what healthcare might look like in...

    April 16, 2020

    Are You Communicating with Your Patients Proactively?

    With the rapid spread of COVID-19, the modern patient journey healthcare consumers have come to expect has been disrupted.  Healthcare organizations across the country are working tirelessly to...

    April 8, 2020

    Telehealth Visits Are Skyrocketing: How to Make It Easier for Patients

    Telehealth's time has come, and it's now proving just how invaluable it can be for both patients and health systems. Patients can get screened for symptoms without risking infection or possibly...

    April 2, 2020

    Best practices in patient communication during a pandemic.

    Overview - As COVID-19 cases appear across the United States, patients and caregivers are seeking guidance from healthcare organizations on how to stay safe and healthy.  Having the right patient...

    March 27, 2020

    Perfect Storm: Quell The Tide of Rising Patient No-Shows

    The pressure to increase market share and patient access to your health system poses real challenges in today's healthcare climate. If you want to stay afloat, you must make sure that you not only...

    March 20, 2020

    Triaging Patients and The Road Less Traveled

    What comes to mind when you hear the word "triage"? Would you be excited to hear that last quarter you had more adults with cold symptoms visit the system's neighborhood urgent care center? Or an...

    March 12, 2020

    How To Move The Needle On Patient Acquisition: Steps To Take Now

    OK, let's say that you've invested in solutions to deliver convenient appointment booking and outstanding service for answering patient questions. Your team actively maintains a robust website and...

    March 5, 2020

    Customer Experience Shifts Grow Along with Healthcare Consumerism

    Today, consumers stay on their smartphones day and night to take care of all facets of their lives, including searching for an in-network pediatric specialist after hours or scheduling a follow-up...

    February 27, 2020

    Moving to Value-Based Care Requires a Smarter Patient Acquisition Strategy

    Operationalizing value-based care models is still a work in progress for many health systems. However, a decade or so into the shift from fee-for-service to value-based care payment models, the...

    February 20, 2020

    How the Data Gap in Online Scheduling Affects Your Patient Acquisition Strategy

    Your health system is doing everything right to acquire new patients. In today's environment of consumerism and competition, you've taken steps to optimize your online presence so that you appear...