Patients want convenient, personalized communications. Americans check their phones 80 times a day, so it should come as no surprise that patients who receive timely messages and reminders are more likely to attend their upcoming appointments. With patients' lifestyles growing increasingly busy, it's critical that your organization interact with them when and how they prefer. In fact, 60 percent of patients said that getting a text reminder would make them less likely to miss an appointment compared to phone call or email reminders.
Our messaging solutions connect providers and patients through automated email, voice, and text messages. Our unified patient engagement platform delivers highly-customized communications to patients, ensuring they show up to appointments on time and prepared. These reminders help patients adhere to care plans and instructions, thus creating healthier patients.
With our help, your organization can enhance your engagement strategy through our:
- Appointment Reminders
- Preventative Care Messages
- Follow-Up Messages
- Billing Reminders
- Program Promotion
- Message Broadcast
- Preparation Instructions
If your organization is reaching out to patients via mail or email, requiring patients to schedule appointments in-office or over the phone, or your staff is only reachable during office hours, your healthcare organization isn't operating as efficiently as it could.
Our messaging solutions effectively lower no-show rates and enhance the patient experience while ultimately:
- Reducing no-shows and cancellations
- Establishing better patient and staff experiences
- Supporting real-time EHR & PM integration
- Creating customized protocols
- Providing seamless integrations
- Implementing patient adherence
Our customizable messaging solutions ensure you reach patients at exactly the right time via the right channel, ultimately helping you strategically enhance patient experiences and improve operational workflows and overall ROI.
Ready to see how our automated messaging solutions can improve your patient communication strategy? Learn more here.