Five Must-Have Features Of Your COVID-19 Vaccine Scheduling Solution

February 8, 2021 | Stericycle Communication Solutions

 The need for efficient, digital patient scheduling has increased during the COVID-19. Throughout the pandemic, health systems have explored ways to rebuild lost volume, schedule telehealth appointments, and manage a touchless check-in process. Now that the vaccine is being administered throughout the U.S., effective scheduling requirements have increased. To meet our clients' needs, we've added some must-have features to our COVID-19 vaccine scheduling and reminders solution.

Learn how our Intelligent Scheduling solution can help with COVID-19 testing  and vaccine scheduling. 

Capture and Share CDC Required Fields

Product Book AppointmentWith any vaccine program, there are federal and state reporting requirements— and COVID-19 is no exception. With multiple vaccine manufacturers approved for emergency use, it’s essential to report on vaccine lot number and administration date. Our latest Intelligent Scheduling solution release allows providers to update the patient visit with this additional data. Even more, our solution collects all other required CDC COVID-19 vaccine reporting elements, such as vaccine manufacturer, vaccine lot number, location, and more. Our CDC and HIPAA complaint COVID-19 vaccine scheduling solution, built on the InQuickerTM technology platform is designed to capture this vaccine data and extract these reporting elements to send to state reporting entities.

patient details screenshotWith any vaccine program, there are federal and state reporting requirements— and COVID-19 is no different. With multiple vaccine manufacturers approved for emergency use, it's essential to report on vaccine lot number and administration date. Our latest Intelligent Scheduling solution release allows providers to update the patient visit with this additional data. Even more, our solution collects all other required CDC COVID-19 vaccine reporting elements, such as vaccine manufacturer, vaccine lot number, location, and more. Our HIPAA complaint COVID-19 vaccine scheduling solution is designed to capture this vaccine data and extract these reporting elements to send to state reporting entities.

Validate Second Dose Candidates

Product Post Visit DataThe current COVID-19 vaccines approved for use require two doses givens several weeks apart. Our new Intelligent Scheduling release uses the confirmation number field on the registration form to ensure maximum efficiency in vaccine programs. Our solution validates whether the patient has had their first vaccine dose before scheduling the second. Only patients that enter a valid confirmation number with a first and last name match will be able to book their appointment for the second dose.


If the confirmation number is not valid or the patient name doesn’t match, our solution will not let the patient continue. This feature will effectively pre-screen patients to ensure they don’t book the wrong appointment type and ultimately waste a vaccine.

book an appointment screencapThe current approved COVID-19 vaccines require two doses givens several weeks apart. Our new Intelligent Scheduling release uses the confirmation number field on the registration form to ensure maximum efficiency in vaccine programs. Our solution validates whether the patient has had their first vaccine dose before scheduling the second. Only patients that enter a valid confirmation number with a first and last name match will be able to book their appointment for the second dose.

If the confirmation number is not valid or the patient name doesn't match, our solution will not let the patient continue. This feature will effectively pre-screen patients to ensure they don't book the wrong appointment type and ultimately waste a vaccine.

Unique URLs for Vaccine Scheduling

Product Booking ErrorNot all patients are qualified to receive the vaccine at the same time. Most states have identified eligible adults through a tiered eligibility grouping. But how can you make sure only qualified patients are scheduling a vaccine appointment online? Our Intelligent Scheduling solution now provides unique URLs. This allows providers to share a one-time use claim code with eligible patients to book an appointment for a given appointment type.

book an appointment screencapNot all patients are qualified to receive the vaccine at the same time. Most states have identified eligible adults through a tiered eligibility grouping. But how can you make sure only qualified patients are scheduling a vaccine appointment online? Our Intelligent Scheduling now provides unique URLs. This allows providers to share a one-time use claim code with eligible patients to book an appointment for a given appointment type.

Simple Appointment Finder

Product Available TimesBooking an appointment online should be easy, no matter the appointment type. Make sure your user interface allows for easy search and find. With many vaccine appointments pushed out due to availability, it’s important to provide an online scheduling solution that allows users to easily search for the next available appointment. With our latest Intelligent Scheduling release, users can quickly find the next available vaccine appointment without having to adjust their calendar date.

appointment finder screencapNot all patients are qualified to receive the vaccine at the same time. Most states have identified eligible adults through a tiered eligibility grouping. But how can you make sure only qualified patients are scheduling a vaccine appointment online? Our Intelligent Scheduling now provides unique URLs. This allows providers to share a one-time use claim code with eligible patients to book an appointment for a given appointment type.

Transparent Pricing

As the pandemic enters its second year, it’s no secret the healthcare industry has been hit hard financially as patients avoided care and elective procedures were suspended. As health systems try to recoup lost revenue, the last thing they need is hidden or unexpected charges. Our Intelligent Scheduling solution has easy-to-understand, transparent pricing. Even more, we provide one flat monthly fee with no surprise fees for appointments booked, new patients, etc.


As our clients’ needs rapidly change, we are here to innovate and provide solutions that improve patient access, action, and adherence. Schedule a demo today to learn more about our latest Intelligent Scheduling release and how it can help with COVID-19 testing and vaccine scheduling as well as improve the digital patient experience.

COVID-19 Vaccine Scheduling and Reminders. Learn How We Can Help.

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