Referrals can be a stressful transition for patients especially at a time when they are experiencing an escalation of care or change in diagnosis. Quality health outcomes depend upon patients'...
Healthcare doesn't look like it did last year. During COVID-19, optimizing patient engagement, driving patient adherence, and scheduling patient appointments have taken on increased importance....
Leveraging engagement platforms for effective patient communication is quite popular, but have you ever thought about other ways patient engagement solutions can serve your health system? Why not...
During the height of the COVID-19 pandemic, ED utilization declined by 42 percent across the US with the steepest decreases occurring in areas with higher infection rates, according to data...
Viewers of the American game show "Family Feud" are familiar with the host's catchphrase, Survey says. For those of you less familiar, participants are asked to guess others' answers to a survey...
In the wake of COVID-19, telehealth has taken center stage. Yet, many healthcare organizations are struggling to understand and adjust to its impact on the patient experience. All too often,...
We've discussed healthcare consumerism on this blog for years, and it's interesting to see how vital the need for a consumer-enabled patient experience has become in the wake of the current global...
As patients think and act as consumers, they have increased responsibility for their own health and for learning behaviors to promote and support it. Many seek health education to fill the gaps....
Health systems across the nation have experienced dwindling patient volumes due to the COVID-19 shutdown. According to benchmarking data from Crowe, inpatient admissions are running more than 30%...
In the wake of the COVID-19 pandemic, health systems have taken a financial hit. According to the American Hospital Association, hospitals are bleeding more than $50 billion per month due to the...
