Featured Patient Engagement AdHoc
September 23, 2021

What Health Systems Should Do to Address the Current Nursing Shortage & Burnout

We are more than a year and a half into the pandemic, and nurse fatigue remains unchecked. Nursing shortages and burnout predate the COVID-19 pandemic. However, right now, health systems across...

September 16, 2021

Medical Call Center Allows Staff to Focus on Patient Needs: A Case Study

How would you handle canceling thousands of appointments then rescheduling them for the future without losing any patients or disrupting their continuity of care? This is the challenge that a...

September 9, 2021

Six Patient Engagement Strategies to Promote Flu Shots to Patients and Staff

Summer is coming to an end, and the arrival of Fall is nearly here. Typically, people think of cool breezes and colorful leaves when they think of Fall, but it also marks the arrival of the...

September 2, 2021

Improving Patient Engagement During Public Health Crises

One of the many things that COVID-19 taught us is that patient engagement matters. Always. The patient journey is complicated, and it's important to simplify expectations for patients—especially...

August 26, 2021

How Patient Outreach Can Improve Preventative Care Service Utilization

When communities experience spikes in COVID-19 cases, healthcare organizations often push out appointments for routine care and elective procedures to prevent further spread of the virus and to...

August 19, 2021

How to Improve Emergency Department Scheduling Efficiencies & Care Coordination with Stericycle IQ Navigator+

Adrenaline and stress often run high in the emergency department for both staff and patients alike. According to a study published in July 2021 by the Annals of Emergency Medicine, healthcare...

August 12, 2021

How Health Systems Can Get Today’s Healthcare Consumers to Choose and Engage With Their Brand

Today's healthcare consumers have endless options for care, especially with non-traditional healthcare players entering the marketplace. With all these options, retaining your current patients and...

August 5, 2021

COVID-19 Delta Variant: 3 Strategies for Effective Patient Communication

How Will New COVID-19 Variants Affect Your Patient Population? The number of new cases, hospitalizations, and deaths due to new COVID-19 variants has been rising in recent weeks. An analysis by...

July 29, 2021

5 Medical Call Center Services You Never Thought to Outsource

It’s no secret that medical call centers do more than serve as an after-hours or overflow service for busy providers and office staff. The best healthcare call centers have both non-clinical and...

July 26, 2021

CommonSpirit Improves Patient Access with Stericycle Online Scheduling Solution

CommonSpirit Health was formed by the alignment of Dignity Health and Catholic Health Initiatives as a single ministry in early 2019 and delivers care across a system of 137 hospitals and more...