A recent survey found that 90 percent of U.S. nurses are considering leaving the field by the end of 2022, an alarming statistic for any hospital administration official. It is critical for employees...
Health awareness campaigns are on the rise – and for good reason. They encourage people to be proactive about their healthcare and create a sense of shared responsibility between patients and...
The Patient Journey and the Emerging Digital Age If we’ve learned one thing from COVID-19, it’s that technology helped everyone cope with virtual living—tremendously. Every single industry had to...
Natural Language Processing (NLP), a specialized type of artificial intelligence (AI) that derives a person’s intent from unstructured text or speech, is a powerhouse technology based in automation....
When patients return home from a hospital stay or an emergency department visit, many do not fully understand what they need to do to follow up on their care. As a result, their condition may become...
Consumer expectations have changed significantly in the past few years, thanks to retailers and other companies that provide enhanced convenience and immediate access to information, products, and...
We know that first impressions count, and for many healthcare consumers, the medical call center is their first encounter with a healthcare organization. Even for long-time patients, the quality of...
Many of today’s healthcare consumers start their patient journey on your website, which is why having an online scheduling system is vital for patient acquisition. However, it takes more than just...
Utilizing patient engagement strategies to empower patients to participate in nutritional care can improve their nutritional knowledge, dietary intakes, and other associated health outcomes. Patients...
A Personal View of Staff Shortages in Healthcare and Nurse Burnout The story of one nurse is the story of many. We’ll call her Susan. She’s an ICU nurse in a prominent metropolitan hospital. When...
